Hope Harbour Hotel

Das Preis-Leistungs-Verhältnis war auf jeden Fall gut. Das Zimmer war sauber. Der Pool und das Spa waren eiskalt. Überhaupt nicht beheizt. Die Kinder hatten eine tolle Zeit. Die Lage ist sehr schön.

Ein tolles Hotel, von dem aus alle Einkaufsmöglichkeiten und Freizeitparks, die wir besucht haben, leicht mit dem Auto zu erreichen sind. Das Café und die Bar im Erdgeschoss waren super praktisch und die Zimmer waren geräumiger, als ich erwartet hatte. Ich kann das Hope Harbour Hotel jedem wärmstens empfehlen, der einen zentralen Ausgangspunkt sucht, um die Gold Coast zu erkunden.

Warte immer noch auf eine Anzahlung von trip.com. Die nehmen den Preis für die Unterkunft, und dann muss man vor Ort noch einmal zahlen. Nicht gut.

Mir wurde ein Preis von 297 $ genannt, berechnet wurden mir jedoch 301,50 $. Ich hatte für 2 Erwachsene gebucht, aber beim Einchecken wurde mir mitgeteilt, dass die Buchung für 2 Erwachsene und 2 Kinder galt. Die Unterkunft war für den Preis ziemlich gut.

Das Zimmer war einfach wunderschön Es war beeindruckend, dass sie trotz des Stromausfalls und des Sturms über die Weihnachtszeit so schnell wieder einsatzbereit waren Die Sauberkeit der Flure war schrecklich

Had to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds. The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it. The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it. The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee) I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us. The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice. The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water. They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.